Practical guide / Tourist information points

Tourist information points

Barcelona has a comprehensive network of tourist offices and information points available to visitors. Turisme de Barcelona is at your disposal to guide you wherever you are and offer you tourist products and services that will help you discover Barcelona. Barcelona Airport Tourist Office and Barcelona Tourist Information Centre in Plaça Catalunya are some of the key locations where you can find assistance and information about the city.

Here you will find:

For any inquiry, the Call Center service is operating daily from 8am to 8pm. Tel. 0034 932 853 832 or e-mail info@barcelonaturisme.com

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  • Plaça de Catalunya

    Located in the heart of Barcelona, this information point has 700 m2 of dedicated floor space providing in different languages.

    The office also provides:

    Personalized attention, official ticket and tour sales, unique experiencesand gift shop.

    Meeting point for the Picasso walking tours.

    VAT refund - Global Blue, Tax Free, Innova i Travel.

    Contact details : Plaça de Catalunya, 17-S, 08002, Barcelona | Tel:  932 853 834

    Times : daily, from 8.30am to 8.30pm.

    Information office opening times may be changed due to circumstances beyond our control.

    Accessibility details

    • Visual Impairment
    • Hearing Impairment
    • Motor Impairment
  • Airport Terminals 1 & 2

    At Barcelona – El Prat airport you find tourist information offices co-managed by the Catalan government, Barcelona Regional Council and Turisme de Barcelona.

    Contact details : Aeroport del Prat - Terminal 1 i 2 (B), Barcelona

    Times :
    T1: Monday to Friday, from 8am to 8.30pm. Saturday and Sunday, from 8.30am to 8.30pm.
    T2: Monday to Saturday, from 8am to 8.30pm. Sunday, from 8.30am to 8.30pm.



    Information office opening times may be changed due to circumstances beyond our control.

    Accessibility details

    • Motor Impairment
  • Metro L9 lobby at Barcelona's Airport Terminals

    In the lobby of metro L9 at Barcelona – El Prat airport you find tourist information offices (T1 and T2) co-managed by the Catalan government and Turisme de Barcelona.

    Contact details : Aeroport del Prat - Metro L9, Barcelona

    Times :
    T1: Monday to Sunday, from 8.30am to 2.30pm.
    T2: Monday to Sunday, from 8.30am to 2.30pm.



    Information office opening times may be changed due to circumstances beyond our control.

  • Oficina Catedral

    Another of Turisme de Barcelona's tourist information points is located in the heart of the city's Gothic Quarter, next to Barcelona's Cathedral.

    Personalized attention, official ticket and tour sales, and unique experiences.

    Meeting point for the walking tours Gòtic.

    Contact details : Pla de la Seu s/n, Barcelona

    Times : Monday, from 9am to 4pm. Tuesday to Saturday, from 9am to 8pm.

    Information office opening times may be changed due to circumstances beyond our control.

    Accessibility details

    • Motor Impairment
  • Mirador de Colom

    Tourist information point located in the Plaça Portal de la Pau inside the Columbus Monument in an ideal area to have a stroll and enjoy Barcelona's old harbour. Ride the lift to the viewing gallery at the top, 60 metres above the city and you'll be ableto see the panoramic views of Barcelona.

    Personalized attention, official ticket and tour sales, and unique experiences.

    Contact details : Plaça del Portal de la Pau, s/n, 08002, Barcelona

    Times : daily, from 8.30am to 2.30pm (last acces the viewpoint 1.30pm).

    Information office opening times may be changed due to circumstances beyond our control.

  • Estació del Nord

    Bus travellers arriving in the city will find a Turisme de Barcelona tourist information point at l'Espai Mediterrània in Estació del Nord bus station.

    Contact details : Estació del Nord - Espai Mediterrània, 08013, Barcelona

    Times : Monday to Sunday, 8.30am to 2pm.

  • Tourist information booths

    These tourist information booths are located at strategic points around Barcelona. They offer personalised assistance to tourists.

    Information booths:

    • Cabina Colom. Adress: Plaça Portal de la Pau, s/n.
      Times: Monday to Sunday, from 8.30am to 2.30pm.
    • Cabina City Tour. Adress: Plaça de Catalunya, s/n.
      Times: Monday to Sunday, from 8.30am to 8pm.
    • Cabina Plaça de Catalunya Nord. Adress: Plaça de Catalunya, s/n (in front "El Corte Inglés").
      Times: Monday and Sunday, from 8.30am to 2.30pm. Tuesday to Saturday, from 8.30am to 8pm.
    • Cabina Plaça de Catalunya Sud. Adress: Plaça de Catalunya, s/n (in front "El Triangle").
      Times: Monday to Sunday, from 8.30am to 8pm.
    • Cabina Plaça Espanya. Address: Plaça Espanya/ Maria Cristina Av.
      Times: Monday to Sunday, from 8.30am to 2.30pm.
    • Cabina Sagrada Família. Address: Plaça de la Sagrada Família.
      Times: Monday to Sunday, from 8.30am to 8pm.
    • Cabina Sagrada Família 2. Address: Plaça de la Sagrada Família.
      Times: Monday to Saturday, from 8.30am to 8pm. Sunday, from 8.30am to 2.30pm.
    Information office opening times may be changed due to circumstances beyond our control.

    Accessibility details

    • Motor Impairment

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